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PRIVACY POLICY

Your privacy is important to us. It is Khuwab Street’s policy to respect your privacy regarding any information we may collect from you across our website, http://www.khuwabstreet.com/, and other sites we own and operate.

 

THE INFORMATION WE MAY COLLECT

We may collect and process the following types of personal information:

 

Personal contact details such as name, title, address, email address, and telephone number as part of orders & account signup.

Details of purchases and transactions.

Information submitted as part of a survey.

Records of correspondence with you by telephone, email, live chat, social media, or otherwise.

Details of your visits to the website, and information about how your device has interacted with our website, including search and browsing history, the pages accessed, and links clicked.

Information collected automatically from your device, including IP address, device type, operating system, unique device identification numbers, browser-type, broad geographic location (e.g., country or city-level location), and other technical information.

How your data is collected

We collect data from you when you register an account with us, subscribe to marketing communications, submit inquiries, and/or make purchases. We also collect information provided voluntarily to our customer services team, whether in writing, by telephone, email, or live chat.

 

We also collect some information automatically using cookies to improve the shopping experience. By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

 

USE OF DATA & INFORMATION

We may collect, hold, use, and disclose information for the following purposes, ensuring personal information will not be further processed in a manner incompatible with these purposes:

 

To enable you to customize or personalize your experience of our website.

To process any transactional or ongoing payments.

To fulfill any orders placed with us.

To process refunds.

To create an account for you.

To contact and communicate with you.

For analytics, market research, and business development, including to operate and improve our website, associated applications, and social media platforms.

To send you marketing communications, such as newsletters and catalogs, or to provide information about our products, offers, or services that you request from us, or which we believe may be of interest to you (you may opt out of these at any time; see ‘Your rights in connection with your data’).

To store information about your preferences to customize our website and marketing communications according to your interests.

For internal record-keeping and administrative purposes.

To notify you about changes to our service.

To obtain and analyze your feedback as part of customer surveys.

To handle any disputes we may have with you.

To comply with legal obligations and resolve any disputes.

HOW WE SECURE YOUR DATA

We have implemented necessary safeguards and access controls to ensure the security, integrity, and privacy of the information you provide. Our website uses Secure Socket Layer (SSL) encryption to protect your information from unauthorized access.

 

No payment details are stored on our website. We receive encrypted information necessary to verify and authorize your payment and to process your order.

 

WHO WE MAY SHARE YOUR DATA WITH

We may share some of your data with, or obtain personal information from, the following third parties:

 

Service providers: Third-party service providers, including IT service providers, data storage, web hosting, server providers, marketing or advertising providers, professional advisors, and payment systems operators.

Sponsors or promoters: Sponsors or promoters of any competition we run.

 

YOUR RIGHTS IN CONNECTION WITH YOUR DATA

 

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this privacy policy. If under 16 years of age, you must have your parent or legal guardian’s permission to access and use the website.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy.

Restrict: You may choose to restrict the collection or use of your personal information. If you ask us to restrict or limit how we process your personal information, we will inform you of any impact this may have on your use of our website or services.

Correction: If you believe that any information we hold about you is inaccurate or incomplete, please contact us, and we will take reasonable steps to correct it.

Notification of data breaches: We will comply with applicable laws in respect of any data breach.

Complaints: If you believe we have breached data protection law and wish to make a complaint, please contact us, and we will promptly investigate and respond in writing.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us or use the opt-out facilities provided in the communication.

CHANGES TO THIS POLICY

At our discretion, we may change our privacy policy to reflect current practices. We will take reasonable steps to let users know about changes via our website. Continued use of the site after any changes will be regarded as acceptance of our practices regarding privacy and personal information.

 

If we make a significant change to this privacy policy, for example, changing a lawful basis on which we process personal information, we will ask you to re-consent to the amended policy.

 

Contact Us

For inquiries or concerns, please contact us at info@khuwabstreet.com

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